What You Will Discover

The scorecard assesses your business across the key drivers of
consistent quality delivery. Using the Behavioural pillar of the 
SKEB framework, it surfaces the human factors that drive quality 
outcomes. 

In just 5 minutes, you will understand​

​Where behavioural blind spots are increasing quality risk

Which on-site behaviours strengthen or weaken compliance​

How your behavioural competence aligns with legal and industry 
expectation

The Scorecard Measures

We assess your business across four critical dimensions that determine
quality outcomes. These four dimensions map directly to the Behavioural component of 
the SKEB competence model

 

Planning & Prevention

How proactively risk is 
owned before work begin

Communication & Clarity

Whether expectations are 
consistently understood 
across your supply chain

Accountability & Ownership

How responsibility for quality is reinforced in practice, not just documented

Learning & Improvement

Whether behavioural lessons are captured and embedded to prevent repeat failure

Why This Matters Now

CITB research shows that 80% of quality failures are not about
skills, they are about behaviours, communication, and culture.
Yet most businesses focus exclusively on technical training. But 
the law now requires organisations to evidence competence, 
not just training records. If you cannot demonstrate behavioural 
competence, you carry compliance and commercial risk.


This scorecard helps you see the full picture. It identifies the
gaps that certifications and qualifications cannot measure, the
human factors that determine whether quality actually happens
on site

Your Personalised Results

                                                      After completing the scorecard, you will receive:

Behavioural Competence 
Score

A clear indication of how 
well your organisation 
currently demonstrates 
the behavioural standards 
expected under SKEB.

SKEB Behavioural 
Gap Analysis

A breakdown of where 
behavioural blind spots, 
ownership gaps or 
communication failures may 
be increasing quality risk.

Targeted Behavioural 
Improvement Plan

Practical actions to 
strengthen behavioural 
competence and reduce 
rework, compliance exposure 
and repeat failure.

Find Out Where You Really Stand on 
Behavioural Competence

Start Evidencing.
Get a clear picture of your quality delivery capability and a roadmap to
improve it.

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